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Living Room Shows are private shows hosted by fans in spaces such as, living rooms, basements, lofts, recording studios, yoga studios, bike shops, screen printing shops, clothing stores, coffee shops, cafes, churches, etc. For each show we try to find the best space based on the acoustics of the room, proximity to parking and public transportation, restroom access, available seating, and when possible ADA accessibility. We’re trying to create intimate shows that will be a positive and memorable experience for guests and artists.

LIMIT 4 TICKETS PER PERSON
No paper tickets will be sent. A link to download a PDF ticket will be emailed to you shortly after your purchase is complete. Please double check the accuracy of your email address before your purchase. Set your spam filter to allow e-mails from our digital delivery app “hello@undertowtickets.com”

You’ll have access to download your tickets anytime before the show by visiting the download link in your order confirmation email or listed in your order history page if you created a customer account.

It’s a good idea to download your tickets a few days before the show. That way we have some time to get you sorted in case you have trouble accessing the tickets. Please don’t wait until an hour before the show or day of the show on a weekend or holiday to download your tickets. We may not be able help you right away if you have download issues outside of our regular business hours. We don’t want you to miss a show because of a technical glitch. We’re in the office Monday-Friday 10am-6pm (central time).

ADMISSION:
Bring your PDF to the show (printed or on your phone). This PDF includes the address, parking info, and other details. Please don’t share this info with anyone. In addition, your name will be on a list at the door. All tickets will be listed under the purchaser’s name. Groups of two or more must arrive with the purchaser (example: Jeff Lebowski +3). You just need to bring one copy of your ticket for everyone in your group.

No one will be allowed to enter unless their name is on the list at the door. No additional admissions will be sold at the door. You must buy admission here to get into this show.

SHOWTIME:
Arrival time and showtime will be on your ticket. It varies for each show.

SEATING:
Most shows are general admission floor seating. We’ll mention on each PDF what kind of seating is available and if you should bring a cushion to sit on the floor or if a folding camp chair is ok.

AUDIO/VIDEO:
Please, no audio or video recording of the show. Non-flash photography is okay if done discreetly and with respect for the performance and other guests. Constant use of cameras and phones can be very distracting. Thanks for helping us make the show a good experience for everyone!

ALL SALES ARE FINAL. SORRY, NO REFUNDS:
Due to the limited number of tickets please make sure you can attend before you make your purchase.

NAME CHANGES / TICKET TRANSFERS:
If you can no longer attend a show, you can give or sell (at face value) the tickets to a friend. You must contact us at least 24 hours before the show to transfer your tickets so we can change the name on the guest list. All ticket transfers and name changes must go through Undertow.

If you can no longer attend the show and don’t have a friend to take your tickets, let us know. We’ll put the tickets back in stock and if they sell, we’ll issue you a refund. We’ll cancel any tickets that are resold without going through Undertow.

DO NOT BUY TICKETS FROM ANY THIRD PARTY. THESE TICKETS ARE NOT VALID.

Please contact Jayne in our office at least 24 hours before the show to arrange any name changes or ticket transfers. Email is the easiest way to reach us… hello@undertowshows.com. Or call our shop if you prefer to do it over the phone. 217-359-0622. We’re usually in the office Monday through Friday from 10am to 5pm (Central time). If it’s after office hours or weekends it’s best to send an email and we’ll follow up as soon as we’re back at work.

THE COST TO ATTEND THE SHOW IS A DONATION THAT GOES TO THE ARTIST
The hosts are volunteering their space and do not handle the money or profit from the show in any way. Undertow always does an 85/15 split in favor of the artist.

IMPORTANT:
These are intimate performances being hosted in a private space. It’s not a party. Please be respectful of the performance, the hosts, their home and the neighbors as you come and go. By purchasing tickets you understand and agree that you attend a living room show at your own risk. We do our best to make sure each show is hosted in a place that can adequately and safely accommodate all guests, but you will be responsible for yourself and your own safety at-all-times. The performers, hosts, homeowners, Undertow, and other guests at the show will not be responsible for any injury or loss resulting from your attendance or any activities before, during or after the show. We’ll work together with the host to make sure that any inappropriate behavior by guests is stopped, and if necessary, the host will ask uncooperative guests to leave. Please help us make this a good and positive experience for everyone so we can continue to do shows like this. Thank you.

CURRENCY AND EXCHANGE RATES:
All prices listed are in UNITED STATES DOLLARS. If you make a purchase from outside of the United States, the exchange rate will be calculated by the bank that issues your credit or debit card.